Resolved -
The Arista VeloCloud team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.
Start Time: 17:45 UTC
End Time: 18:18 UTC
Current Impact: None (issue resolved)
Nov 19, 21:04 UTC
Monitoring -
Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the support team.
Start Time: 17:45 UTC
End Time: 18:18 UTC
Current Impact: None (issue mitigated and being monitored)
Nov 19, 18:22 UTC
Identified -
Service impact has been identified. The Arista VeloCloud team is still investigating and working to mitigate impact. Further updates will be provided shortly.
Start Time: 17:45 UTC
End Time: To be determined
Current Impact: VCO UI and API unreachable
Nov 19, 18:17 UTC
Investigating -
The Arista VeloCloud team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.
Start Time: 17:45
End Time: To be determined
Current Impact: To be determined
Nov 19, 18:14 UTC