All Systems Operational

VeloCloud SD-WAN Orchestrator Operational
Ashburn Operational
Dallas Operational
Frankfurt Operational
London Operational
Tokyo Operational
Sydney Operational
Tel Aviv Operational
Montreal Operational
Oregon Operational
San Jose Operational
Dublin Operational
Singapore Operational
Mumbai Operational
VeloCloud SD-WAN Gateway Operational
iad1 Operational
mia3 Operational
atl3 Operational
ord1 Operational
dfw1 Operational
den3 Operational
lax3 Operational
mex2 Operational
nyc4 Operational
sjc1 Operational
sea3 Operational
cyyz1 Operational
yvr2 Operational
bog2 Operational
sbgr1 Operational
ehgg1 Operational
dub1 Operational
fra4 Operational
lhr4 Operational
limc1 Operational
lfpg1 Operational
epwa1 Operational
lszh1 Operational
vhhh1 Operational
wiii1 Operational
vabb1 Operational
rjbb1 Operational
rksi1 Operational
vidp1 Operational
wsss1 Operational
rjtt1 Operational
akl2 Operational
ymml1 Operational
yssy1 Operational
faor1 Operational
dxb4 Operational
llbg1 Operational
usvi3 Operational
usor3 Operational
arn3 Operational
lhr5 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 25, 2026

No incidents reported today.

May 24, 2026
vco110-usca1 Management Services Issue
Resolved - Arista VeloCloud team has not encountered additional issues in monitoring. Accordingly, this is the final notification for this incident which will now be closed.
May 24, 19:24 UTC
Monitoring - Service impact has been mitigated.

Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk (https://arista.com/en/support/customer-support/velocloud).

End Time: Sun May 24 15:23 UTC 2026

Current Impact: None
May 24, 15:23 UTC
Update - We are continuing to investigate this issue.
May 24, 15:05 UTC
Investigating - The Arista VeloCloud team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Start Time: Sun May 24 15:04 UTC 2026
End Time: To be determined

Current Impact: To be determined
May 24, 15:05 UTC
May 23, 2026

No incidents reported.

May 22, 2026
vco43-usvi1 Management Services Issue
Resolved - Arista VeloCloud team has not encountered additional issues in monitoring. Accordingly, this is the final notification for this incident which will now be closed.
May 22, 15:24 UTC
Monitoring - Service impact has been mitigated.

Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk (https://arista.com/en/support/customer-support/velocloud).

End Time: Fri May 22 03:45 UTC 2026

Current Impact: None
May 22, 04:11 UTC
Investigating - The Arista VeloCloud team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Start Time: Thu May 21 23:49 UTC 2026
End Time: To be determined

Current Impact: To be determined
May 22, 01:11 UTC
vco22-fra1 Management Services Issue
Resolved - Arista VeloCloud team has not encountered additional issues in monitoring. Accordingly, this is the final notification for this incident which will now be closed.
May 22, 04:12 UTC
Monitoring - Monitoring - Service impact has been mitigated.

Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk (https://arista.com/en/support/customer-support/velocloud).

End Time: Thu May 21 16:30 UTC 2026

Current Impact: None
May 21, 20:33 UTC
Update - Service impact has been identified. The Arista VeloCloud team is still investigating and working to mitigate impact. While we work on restoring full functionality you may experience connectivity issues to the vco22-fra1 UI/API.
May 21, 16:04 UTC
Identified - vco22-fra1 management services may not be reachable or functioning as intended.

The Arista VeloCloud team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.
May 21, 13:48 UTC
May 21, 2026
vco404-yul1 is Not Accessible
Resolved - Arista VeloCloud team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.
May 21, 13:47 UTC
Update - We are continuing to monitor for any further issues.
May 21, 06:47 UTC
Monitoring - Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the support team.
May 21, 01:14 UTC
Investigating - The Arista VeloCloud team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.
May 21, 00:06 UTC
May 20, 2026
Service Instability Observed on vco124-usca1
Resolved - Arista VeloCloud team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.
May 20, 10:46 UTC
Monitoring - Service impact has been mitigated. Relevant components will be monitored in the coming hours.
Customers with ongoing impact should reach out to the service desk (https://arista.com/en/support/customer-support/velocloud).
May 20, 08:02 UTC
Investigating - The Arista Networks VeloCloud team has become aware of an issue impacting vco124-usca1. Users may notice slowness while accessing the UI and delays when attempting to load and display Edge statistics. The portal may also go down intermittently. Further updates will follow.
May 20, 03:57 UTC
vco8-usor3 - Management Plane Services Issue
Resolved - Arista VeloCloud team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.
May 20, 02:29 UTC
Identified - The Arista VeloCloud team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly
May 19, 14:23 UTC
May 19, 2026
vco22-fra1 - Edge statistics processing delays
Resolved - This incident has been resolved.
May 19, 08:13 UTC
Monitoring - Monitoring - Service impact has been mitigated.

Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk (https://arista.com/en/support/customer-support/velocloud).

End Time: Mon May 18 09:45 PM UTC 2026

Current Impact: Some edges may temporarily show as "DEGRADED" or "OFFLINE" due to delayed status processing. Edge connectivity is not affected and states will recover automatically. We expect this to stabilize by Tue May 19 02:45 AM UTC 2026
May 18, 23:03 UTC
Identified - Service impact has been identified. The Arista VeloCloud team is still investigating and working to mitigate impact. While we work on restoring full functionality you may experience connectivity issues to the vco22-fra1 UI/API.

Further updates will be provided as soon as possible.
May 18, 20:39 UTC
Investigating - The Arista VeloCloud team has become aware of an issue impacting vco22-fra1. Users may notice slowness while accessing UI and delay when attempting to load and display Edge statistics. Further updates will follow.
May 18, 12:38 UTC
May 18, 2026
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
vco22-fra1 Management Services Issue
Resolved - Arista VeloCloud team has not encountered additional issues in monitoring. Accordingly, this is the final notification for this incident which will now be closed.
May 15, 07:15 UTC
Monitoring - Service impact has been mitigated.

Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk (https://arista.com/en/support/customer-support/velocloud).

Start Time: Thu May 14 20:03 UTC 2026
End Time: Fri May 15 02:19 UTC 2026

Current Impact: Some edges may temporarily show as "DEGRADED" or "OFFLINE" due to delayed status processing. Edge connectivity is not affected and states will recover automatically. We expect this to stabilize by Fri May 15 05:30 UTC 2026.
May 15, 03:23 UTC
Investigating - vco22-fra1 management services may not be reachable or functioning as intended.

The Arista VeloCloud team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Start Time: Thu May 14 20:03 UTC 2026
End Time: To be determined

Current Impact: To be determined
May 14, 22:14 UTC
May 14, 2026
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

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