vco22-fra1 - Edge statistics processing delays

Incident Report for VeloCloud

Resolved

Arista VeloCloud team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.
Posted Apr 29, 2026 - 16:55 UTC

Monitoring

Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk (https://arista.com/en/support/customer-support/velocloud).
Posted Apr 29, 2026 - 12:27 UTC

Update

The Arista VeloCloud team is continuing to investigate the issue. Users may continue to notice slowness and delay when attempting to load and display Edge statistics. Users may also sporadically notice errors while accessing the portal. Further updates will follow.
Posted Apr 29, 2026 - 07:21 UTC

Update

The Arista VeloCloud team is continuing to investigate the issue. Users may continue to notice slowness and delay when attempting to load and display Edge statistics. Users may also sporadically notice errors while accessing the portal. Further updates will follow.
Posted Apr 28, 2026 - 12:58 UTC

Identified

The Arista VeloCloud team has become aware of an issue impacting vco22-fra1. Users may notice slowness and delay when attempting to load and display Edge statistics. Further updates will follow.
Posted Apr 28, 2026 - 07:15 UTC
This incident affected: VeloCloud SD-WAN Orchestrator (Frankfurt).