vco22-fra1 Management Services Issue

Incident Report for VeloCloud

Resolved

Arista VeloCloud team has not encountered additional issues in monitoring. Accordingly, this is the final notification for this incident which will now be closed.

Posted May 15, 2026 - 07:15 UTC

Monitoring

Service impact has been mitigated.

Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk (https://arista.com/en/support/customer-support/velocloud).

Start Time: Thu May 14 20:03 UTC 2026
End Time: Fri May 15 02:19 UTC 2026

Current Impact: Some edges may temporarily show as "DEGRADED" or "OFFLINE" due to delayed status processing. Edge connectivity is not affected and states will recover automatically. We expect this to stabilize by Fri May 15 05:30 UTC 2026.

Posted May 15, 2026 - 03:23 UTC

Investigating

vco22-fra1 management services may not be reachable or functioning as intended.

The Arista VeloCloud team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Start Time: Thu May 14 20:03 UTC 2026
End Time: To be determined

Current Impact: To be determined

Posted May 14, 2026 - 22:14 UTC

This incident affected: VeloCloud SD-WAN Orchestrator (Frankfurt).